These Terms & Conditions explain how photography bookings, payments, image delivery, copyright, cancellations and general use of this website are handled by Marcus The Photographer.
By making an enquiry, booking a photography service, using this website or accessing a private online gallery, you agree to the terms set out below.
Marcus The Photographer is the trading name for professional photography services in Dover, Kent and the surrounding area.
Marcus The Photographer provides professional photography services including wedding photography, newborn photography, portrait photography, family photography, event photography and other commissioned photography work.
The details of each booking, including the date, time, location, coverage, collection, price and any agreed extras, will be confirmed in writing before the booking is accepted.
Photography services are provided with care, professionalism and reasonable skill. We do our best to capture the agreed coverage, but the final images will depend on factors such as available light, weather, venue restrictions, timings, guest cooperation, and the natural flow of the event or session.
A booking is only confirmed once the agreed booking fee, deposit or payment has been received and written confirmation has been provided.
Until a booking is confirmed, dates remain available to other clients.
For wedding bookings and other date-specific photography services, the booking secures time and availability for that agreed date. Because of this, booking fees may be non-refundable once the date has been reserved, unless otherwise agreed in writing.
Prices will be confirmed before booking. The price agreed at the time of booking will apply to that booking, unless additional services, extended coverage, travel, albums, prints or other extras are later requested and agreed.
Payment dates, balances and any staged payments will be confirmed in writing. Final balances must be paid by the agreed-upon due date.
If payment is not received on time, Marcus The Photographer reserves the right to pause delivery of images, galleries, albums, prints or other products until payment has been made in full.
If you need to cancel or postpone a booking, please contact Marcus The Photographer as soon as possible.
For date-specific services such as weddings, events or booked photography sessions, cancellation terms may depend on how close the cancellation is to the agreed date, whether work has already been carried out and whether the date can reasonably be rebooked.
Where a booking fee or deposit has been paid to reserve a specific date, this may be non-refundable unless otherwise agreed in writing.
If a booking is postponed, Marcus The Photographer will make reasonable efforts to reschedule it to a new date, subject to availability. If the new date isn't available, we'll treat the booking as a cancellation.
Nothing in these terms affects your statutory rights.
Where a booking is made online, by email, by telephone or away from business premises, you may have cancellation rights under UK consumer law.
If you ask Marcus The Photographer to begin work during any cancellation period, you may be required to pay for work already carried out. This may include consultation, planning, preparation, travel, photography, editing, gallery preparation or other services already provided.
If a service has been fully performed with your agreement, cancellation rights may no longer apply.
For digital image delivery, once digital files have been supplied or downloaded, cancellation rights may be affected.
Marcus The Photographer’s style is natural, romantic and real, with a calm and professional approach.
Images are selected and edited at the photographer’s discretion. Editing may include adjustments to exposure, colour, contrast, cropping, straightening, tone, atmosphere and general presentation.
The client acknowledges that photography is a creative service and that the final style, image selection and editing decisions remain with Marcus The Photographer.
Unedited RAW files are not normally supplied.
Final images are normally delivered through a private online gallery or another agreed digital method.
Delivery times may vary depending on the type and size of the booking, editing workload, seasonal demand and any additional products requested.
Marcus The Photographer will take reasonable care to deliver images promptly, but delivery dates are estimates unless specifically agreed in writing.
Clients are responsible for downloading and safely storing their own images once delivered.
Copyright in all photographs remains with Marcus Groombridge, trading as Marcus The Photographer, unless otherwise agreed in writing.
Clients receive a personal-use licence to download, print, and share their purchased images for personal purposes.
Images must not be sold, edited, altered, entered into competitions, supplied to publications, used commercially or used by third parties without written permission.
Wedding suppliers, venues, magazines, businesses and other third parties must request permission before using any images.
Further information is available on the Copyright & Image Licensing page.
Clients may share their images online for personal use. Where possible, credit to Marcus The Photographer is appreciated.
Images should not be heavily filtered, altered or edited in a way that changes the professional finish or misrepresents the work.
Screenshots, social media compression and messaging apps may reduce image quality. For best results, clients should use the supplied high-resolution files when printing or sharing important images.
Marcus The Photographer may use selected images for portfolio, website, social media, advertising, print, competition, editorial or promotional purposes, unless otherwise agreed in writing.
If privacy is important for a particular booking, this should be discussed before the booking is confirmed.
For newborn, family or private sessions, image use will be handled with care and sensitivity.
Clients are responsible for providing accurate information before the booking, including times, locations, contact details, venue rules, access requirements, parking arrangements and any important photography requests.
For weddings and events, clients are responsible for allowing enough time in the schedule for photography.
Marcus The Photographer shall not be liable for any missed images resulting from late arrivals, limited access, schedule changes, adverse weather conditions, venue restrictions, guest conduct, or directives from venue staff or officials.
Some locations may have restrictions on photography, flash use, drone use, movement, access to ceremonies, or photography timings.
Marcus The Photographer will work respectfully in accordance with the rules of each venue or location.
In outdoor photography, weather can affect the final result. Where possible, alternative photographic opportunities will be used, but weather conditions cannot be guaranteed.
Marcus The Photographer will take reasonable care when photographing, editing, storing and delivering images.
In the unlikely event of equipment failure, illness, accident, data loss or circumstances beyond reasonable control, liability will be limited to the amount paid for the affected service, unless otherwise required by law.
Marcus The Photographer is not responsible for indirect losses, emotional distress, loss of opportunity, or costs arising from circumstances outside reasonable control.
Nothing in these terms limits liability where it would be unlawful to do so.
Marcus The Photographer will take reasonable steps to store images safely for a limited period after delivery.
Clients are responsible for downloading, backing up, and safely storing their own images once the gallery has been delivered.
Private galleries may not remain online indefinitely. If images are required after a gallery has expired, recovery may not always be possible.
The content on this website is provided for general information about photography services.
Website text, images, branding, design and content must not be copied, reproduced or reused without permission.
Marcus The Photographer aims to keep the website accurate and up to date, but information may change from time to time.
Personal information is handled in accordance with the Privacy Policy.
Information provided through enquiry forms, emails, bookings and galleries is used to respond to enquiries, manage bookings, deliver photography services and maintain appropriate records.
Please read the Privacy Policy for more information.
If you have a concern about your booking, images or service, please contact Marcus The Photographer as soon as possible so the matter can be reviewed.
Concerns should be raised in writing and include relevant details so they can be properly considered.
Marcus The Photographer will aim to respond professionally and fairly.
These Terms & Conditions may be updated from time to time.
The version shown on this page applies from the date it is published. For confirmed bookings, the terms agreed at the time of booking will normally apply unless changes are agreed in writing.
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be handled under the jurisdiction of the courts of England and Wales.
If you have any questions about these Terms & Conditions, please contact: